Return/Exchange Policy

At our website, we strive to ensure that you love what you purchase. If you are not fully satisfied with your order, please review our Return & Exchange Policy below.

1. Eligibility for Return or Exchange

  • Returns or exchanges are accepted within 7 days of delivery.

  • The product must be unused, unwashed, and in original condition with all tags intact.

  • Items that show signs of wear, washing, or damage will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products purchased during clearance or sale (unless damaged or defective)

  • Innerwear or accessories (if applicable)

  • Customized or personalized products

3. Return Process

To initiate a return or exchange:

  1. Email us at  with your order number and reason.

  2. Our team will review your request and provide further instructions.

  3. Once approved, the product must be shipped back as per the shared guidelines.

4. Exchange Policy

  • Exchanges are allowed only for size or color issues, subject to availability.

  • If the requested exchange item is unavailable, a refund or store credit may be issued.

  • Exchange processing time may take 5–7 business days after receiving the returned product.

5. Refund Policy

  • Refunds are processed after the returned product passes quality inspection.

  • Refunds will be issued to the original payment method or as store credit, as applicable.

  • Refund processing may take 7–10 business days depending on your bank or payment provider.

6. Return Shipping Charges

  • Return shipping costs are borne by the customer, unless the product is defective or incorrect.

  • For defective or wrong products, we will arrange reverse pickup at no additional cost.

7. Damaged or Defective Products

  • If you receive a damaged or defective item, please contact us within 48 hours of delivery.

  • Clear images or videos of the product and packaging must be provided for verification.

8. Cancellation Policy

  • Orders can be cancelled only before they are shipped.

  • Once shipped, cancellations are not allowed, and standard return policies will apply.

9. Policy Updates

we reserves the right to modify this policy at any time. Changes will be updated on this page without prior notice.

10. Contact Information

For any return or exchange-related queries, contact us at:


Phone: 7045378448
Address: 42/29B, Vrindavan Society, Thane West – 400601